Legal Document

krikya 44 Privacy Policy

This policy explains in detail how your personal information is collected, why it is stored, and how it is kept secure — from opening an account on krikya 44 to every transaction you make.

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Official Legal Document
Written in Bengali
Last Updated: January 2025

This Privacy Policy ("Policy") describes how personal information of users ("you" or "user") of the krikya 44 platform is collected, used, stored, and protected. By using our website or services, you are considered to have accepted the terms of this Policy.

krikya 44 believes you should have full control over your personal information. That is why we inform you clearly before collecting any data and collect only what is necessary. The Terms and Conditions related to use of the service apply together with this Policy.

This Policy applies to users located in Bangladesh and has been written in Bengali so that every user can clearly understand data protection matters in their own language.

1

Data Collection — What We Collect

Certain information is collected when you register on the krikya 44 platform and at various stages of using the service. This information comes from two main sources — information you provide voluntarily and information collected automatically.

1.1 Information You Provide Directly

The following information is collected to create your account and operate the service:

  • Full name and date of birth (for age verification — to confirm you are 21+)
  • Mobile number and email address
  • Identity document details (national ID card or passport — for KYC verification)
  • Payment details — bKash, Nagad, Rocket, Upay or bank account information
  • Username and password provided at registration

1.2 Automatically Collected Information

When you use the krikya 44 website or app, certain information is collected automatically through technical means:

  • IP address and device information
  • Browser type and operating system
  • Session duration and usage patterns
  • Information obtained from cookies and similar technologies
  • Betting and gaming activity logs
2

Purpose of Data Use

krikya 44 uses your information only for specific and legitimate purposes. The various purposes are described in detail below:

2.1 Account Management and Service Delivery

Your information is used to keep your account active, process transactions, complete deposits and withdrawals, and provide customer support. Support is available 24/7 via live chat and email in both Bengali and English — your contact details are essential for running this service effectively.

2.2 Identity Verification and Security

Identity document details are verified as part of the KYC (Know Your Customer) process. This step ensures account security and prevents fraudulent activity. All your data is transmitted in encrypted form using SSL technology.

2.3 Age Verification

Casino and betting services on krikya 44 are for users aged 21 and above. Date of birth information is used to enforce this limit. Minors are not permitted to create accounts and the full service is not activated before verification is complete.

2.4 Payment Processing

Payment details are used to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. Accurate account information verification is required for deposits of ৳200 or more and withdrawals of ৳500 or more.

2.5 Responsible Gaming

krikya 44 analyses your gaming activity data to improve the user experience and identify risky behaviour in order to provide support. In line with our Responsible Gaming Policy, we help players maintain healthy gaming habits.

3

Data Storage and Security

Keeping your personal information secure is one of krikya 44's primary responsibilities. We apply industry-standard security measures:

  • SSL (Secure Sockets Layer) encryption — ensures complete protection during data transmission
  • Encrypted database storage on secured servers
  • Firewall and monitoring systems to prevent unauthorised access
  • Restricted access — only authorised staff can view the information they need
  • Regular security audits and updates

3.1 Retention Period

Your information is retained for as long as your account remains active. Even after account closure, certain information may be kept for a defined period to meet legal obligations and financial regulations. Once that period ends, the information is securely deleted.

3.2 Password Security

Your password is never stored in plain text — it is kept only as an encrypted hash. This means no third party can learn your password without OTP verification. You are advised to change your password regularly to keep your account secure.

4

Sharing Information with Third Parties

krikya 44 never sells your personal information for commercial purposes or shares it unnecessarily with third parties. However, limited information may be shared in the following circumstances:

  • Payment processors: bKash, Nagad, Rocket, Upay and banks — only the information necessary to complete transactions
  • Technology service providers: organisations that assist in operating the platform — under confidentiality agreements
  • Legal obligations: where required by a court order or a lawful request from a government authority
  • Fraud prevention: assisting regulatory bodies in detecting money laundering or fraud

In any of the above cases, only the necessary information is provided to third parties and they are required to follow our guidelines.

5

Cookies and Tracking Technologies

The krikya 44 website uses cookies and similar technologies to improve the browsing experience and ensure the site functions correctly.

5.1 Types of Cookies

  • Essential cookies: required to maintain login sessions and security
  • Functional cookies: remember language preferences and user settings
  • Analytics cookies: collect statistics to understand site usage — without personal identification

5.2 Cookie Controls

You have the right to accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some site features to stop working correctly. Contact our support team for any detailed questions.

6

User Rights and Choices

krikya 44 believes every user has the right to control their own information. These rights are described below:

6.1 Access to Your Information

You can view the information stored in your account at any time. If you want a complete copy of your data, submit a request through support — krikya 44 will provide it within a reasonable time.

6.2 Correction of Information

If there is any error in your stored information, notify the support team. After you provide the correct information and it is verified, the data will be corrected.

6.3 Account Closure

You may request to close your krikya 44 account at any time. After closure, certain information may be retained for a defined period for financial and legal reasons.

6.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can opt out through your account settings or by contacting the support team. However, important messages related to your transactions will always be sent.

7

Minors and Child Protection

All services on krikya 44 are for users aged 21 and above only. We do not intentionally collect information from minors or provide services to them. If information from a minor is collected by mistake, it will be deleted immediately and the associated account will be closed.

If a parent or guardian suspects their child is using this platform, please contact customer support immediately.

8

Policy Changes and Updates

krikya 44 reserves the right to revise or update this Privacy Policy when needed. If there are any significant changes, you will be notified by email or through the platform. The date of the latest update will always be shown at the top of this page.

Continued use of krikya 44 after any changes will be considered acceptance of the updated policy. You are therefore advised to visit this page regularly.

9

Contact and Complaint Resolution

If you have any questions, feedback, or complaints about this Privacy Policy, contact us through any of the following:

  • Live Chat: 24/7 direct chat support — available in Bengali and English
  • Email: [email protected] — write to us about any privacy-related matter

After receiving a complaint, krikya 44 will review it within a reasonable time and provide a written response. You can learn more about us on our About Us page.

10

Applicable Law and Jurisdiction

This Privacy Policy is governed by the applicable laws of the company's operating jurisdiction. Any dispute or claim will be resolved within the relevant legal framework.

This Policy has been written in Bengali. In the event of any ambiguity arising from translation, the Bengali version shall be considered authoritative.

Please also read our Terms and Conditions page carefully to fully understand all conditions related to using krikya 44 services.

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